by Lorraine Bartlett / Lorna Barrett / L.L. Bartlett
First, I'm not real good about uploading (or downloading, for that matter) stuff with my phone. I don't have one of those BIG iPhones. I have a tiny iPhone 4 with a little screen. (My brother got it for me; $40 used. He was tired of me not being able to figure out my cheap android phone and put me on his family plan.)
But back to Instagram. The easiest way for me to get my posts onto Instagram is with a third-party app called Gramblr. You log into Gramblr and it connects with Instagram via your computer. Except ... when Instagram cuts you off--and they seem to do that a lot.
I've lost most of my accounts. I had one for each of my author names, and for several groups I belong to, including the Cozy Chicks.
Instagram often wants to make sure it's you and they demand you return to them a code number sent to you either by email or text. The only problem is THEY RARELY SEND THEM. I lost six of my accounts because they never sent me the info I need to log back on.
I replaced my LLBartlett account in July because they never got back to me with the code, and now they've blocked that one, too.
There's absolutely NO WAY (unless you're Taylor Swift or someone as influential as her) TO GET YOUR ACCOUNT BACK. There's no recourse. NO NOTHING.
And SURPRISE! They're owned by Facebook, whose customer service is just about as bad.
So, while it's a nice little app, I think I'm going to dump it.
Have you had this happen to you?