Saturday, April 20, 2013

The Call Back



Something strange has been happening lately. Sometimes, after hanging up the telephone, it calls me right back.

Woo-woo, right?

I thought so. I spent days trying to figure it out. It always seemed to happen when I checked voice mail messages or when I used an automated voice system (do real people answer phones at big companies anymore?).

Anyway, I'd hang up, then the phone would ring. I'd pick it up, say hello, and it would be the automated system telling me to push some sort of button or other.

What????

So I'd hang up again and it would finally stay hung up.

Strange. Very strange.

This went on for weeks before I finally tried to discover what was going on. I turned to the usual place I go when I can't figure something out: Google. "Phone rings after hanging up."

2,140,000 hits.

Yeah, apparently I'm not the only one who's experienced this phenomenon.

Only, it wasn't a phenomenon at all.

It was operator error.

See, I was in the habit of depressing the little button on the phone to hang up (we still have a corded phone in the kitchen) and then putting it back on its receiver. Which is the signal that tells the call waiting system to switch between calls...so when I hung up with one call, it called me back from the other call (the original).

Who knew? Color me techo-unsavvy. I've never even used call waiting before.

So, I've changed my habit of not hanging up twice and the problem seems to be fixed. But for a while there...woo-woo.

Am I the only one who's techno-unsavvy? Any stories to share with me?



6 comments:

Aurian said...

I have had that happening to me as well, you pick up and you hear the phone ringing like I am calling some one else.
I do hang up then, because I heard about a scam once, where you get stuck with outrageous phone costs. Or when you get an automated voice asking you to press buttons. I just hang up, I did not ask to be called.

Diane LaBrie Leverson said...

This happens to me too. I have 2 corded phones and two portable. It happens on all of them. I get a recording telling me to press some number, I hang up and it is OK. It seems to want to call the people back again. Gremlins?

BTW, it's a good idea to have a corded phone in case the power goes out.. they will still work unless a wire is down and cut. I seem to hear better with the corded and it feels better on my ear.

Sue said...

It also happens if you have call waiting and leave the first person on the phone while you answer the second call and then hang up on both. Gotta love technology I guess.

Ann Philipp said...

Is this a situation where you're paying for a service you don't need?

ANNETTE said...

I have a motto - One should never live a life with pieces of technology that are either smarter or more devious than I.

Heather Blake Webber said...

Aurian, I haven't heard about that scam. It's good to know.

Diane, I didn't even think about a power outage... That makes me feel better about having the "old-fashioned" phone!

Sue, I honestly don't know how to use Call Waiting. I'm always afraid to try, fearing I'll hang up on one or the other...or both. LOL.

Ha! Ann, I think so!

And Annette, then I'm doomed.