My husband had major surgery a little over a week ago, and I have to say his hospital experience was far better than mine in 2008. That doesn't mean it was GOOD. Just better than horrendous.
None of this is to say that I do not appreciate the kindnesses offered. Kind is good. The nurses my husband had were skilled to a point. And there were always people available to bug--which I did. They didn't mind. Drinks and snacks were in abundance, but of course not even part of the nurse's aide job to go and get. My patients always had fresh water on their stand. My husband wouldn't have had fresh water t if I wasn't there.
Now he is home. The surgery went well and his incision looks great, but then, he has his own nurse. Now ... if I could just get him to cough and deep breathe more ... yes, I am a pest! What about you? Have you seen the change in health care? And I mean the folks who actually should be spending an entire shift providing that care.