Saturday, April 20, 2013

The Call Back



Something strange has been happening lately. Sometimes, after hanging up the telephone, it calls me right back.

Woo-woo, right?

I thought so. I spent days trying to figure it out. It always seemed to happen when I checked voice mail messages or when I used an automated voice system (do real people answer phones at big companies anymore?).

Anyway, I'd hang up, then the phone would ring. I'd pick it up, say hello, and it would be the automated system telling me to push some sort of button or other.

What????

So I'd hang up again and it would finally stay hung up.

Strange. Very strange.

This went on for weeks before I finally tried to discover what was going on. I turned to the usual place I go when I can't figure something out: Google. "Phone rings after hanging up."

2,140,000 hits.

Yeah, apparently I'm not the only one who's experienced this phenomenon.

Only, it wasn't a phenomenon at all.

It was operator error.

See, I was in the habit of depressing the little button on the phone to hang up (we still have a corded phone in the kitchen) and then putting it back on its receiver. Which is the signal that tells the call waiting system to switch between calls...so when I hung up with one call, it called me back from the other call (the original).

Who knew? Color me techo-unsavvy. I've never even used call waiting before.

So, I've changed my habit of not hanging up twice and the problem seems to be fixed. But for a while there...woo-woo.

Am I the only one who's techno-unsavvy? Any stories to share with me?