Do you always know the right thing to say in every circumstance? Or often speak without thinking? Never know quite what to say?
I’m in awe of people who have the natural ability to diffuse a confrontation with just a few well-chosen words, those who instinctively know the right words to calm, sympathize, celebrate.
I suppose I’m always afraid of saying the wrong thing. Or afraid of saying too much. Or not enough. But I’m learning, and taking notes from others who do it so well (JB, Leann, Wendy Lyn Watson, Jessica Park are just a few). And I have to remember that it’s always the thought that counts—especially when it comes from the heart.
But if anyone has book recommendations or websites that focus on this kind of thing, I’d love to pick up as many tips as possible...
How about you? Do you have natural tact?